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Our Company

 
 

The Bold Bean story started over 10 years ago,  just as a hobby in a garage. Bold Bean has become a way for us to deeper develop relationships with not only our friends in our city, but also with our farmers in our sourcing countries. 

We stand by our mission statement:

WE WILL SOURCE, ROAST, BREW AND SERVE OUTSTANDING COFFEE.

WE WILL LEARN CONTINUOUSLY AND FOSTER COMMUNITY.

WE WILL BE GOOD PEOPLE AND HAVE FUN. 

 

Jay Burnett: 

Bold Bean Coffee Roaster,   Founding Partner

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Founding Partner, Jay Burnett, launched Bold Bean Coffee Roasters in 2007 as a follow-up to a nearly 30-yearcareer as an award winning journalist and magazine editor. "Sometimes you just have to stop and smell the coffee," says Bold Bean's founder, when discussing his decision to walk away from publishing to write a new chapter in life. These days Burnett prefers staying in the background and as he puts it, "out of the way." Our team has created something special here," he says. "I just want to see how far they can take it." 

 
 
 
 

 Zack Burnett:  Managing Partner

 
Jay Burnett,  Founding Partner Zack is involved in all areas of our company.  He manages the vision and direction of the company, oversees quality of all of our products from the green coffee all the way to the finished products. Zack also plays a role in ensuring the guest experience in our retail shops is consistent and exceptional.   As Bold Bean’s green coffee buyer, Zack has a job that takes him around the world sourcing our coffees. In 2010, Zack started conceptualizing the Bold Bean retail and service model, leading up to the opening of our first café on Stockton Street in Riverside, in December of 2011. He has been working with Bold Bean for over a decade now.

Jay Burnett,  Founding Partner

Zack is involved in all areas of our company.  He manages the vision and direction of the company, oversees quality of all of our products from the green coffee all the way to the finished products. Zack also plays a role in ensuring the guest experience in our retail shops is consistent and exceptional.   As Bold Bean’s green coffee buyer, Zack has a job that takes him around the world sourcing our coffees. In 2010, Zack started conceptualizing the Bold Bean retail and service model, leading up to the opening of our first café on Stockton Street in Riverside, in December of 2011. He has been working with Bold Bean for over a decade now.

 

Adam Burnett:  Knead Bakeshop Operations Manager and Partner

Adam Burnett,  Knead Bakeshop Operations Manager and Partner If you have been to one of our shops, you more than likely have had the chance to snag one of our pastries paired with our coffee. As the bakery operations manger, Adam Burnett is the person behind all the food at Bold Bean, developing recipes, overseeing production, and directing the vision of Knead Bakeshop. 

Adam Burnett,  Knead Bakeshop Operations Manager and Partner

If you have been to one of our shops, you more than likely have had the chance to snag one of our pastries paired with our coffee. As the bakery operations manger, Adam Burnett is the person behind all the food at Bold Bean, developing recipes, overseeing production, and directing the vision of Knead Bakeshop. 

 
 

Chris Rucker:  Head Roaster

Chris Rucker,  Head Roaster Coffee roasting plays an important role in our company. For many of us at Bold Bean, most things start as a hobby. The same goes for Chris. He says, “I started working with coffee, just as a hobby, roasting at my house." Chris worked his way up from a Bold Bean customer to now managing our entire roasting operation. “My job is to make sure everything that comes out of the roaster tastes excellent,” Chris Rucker says. “The farmers give us quality green coffees to work with. It’s my job to make sure I pass along quality roasted coffee to the baristas and wholesale accounts to serve our customers.”

Chris Rucker,  Head Roaster

Coffee roasting plays an important role in our company. For many of us at Bold Bean, most things start as a hobby. The same goes for Chris. He says, “I started working with coffee, just as a hobby, roasting at my house." Chris worked his way up from a Bold Bean customer to now managing our entire roasting operation. “My job is to make sure everything that comes out of the roaster tastes excellent,” Chris Rucker says. “The farmers give us quality green coffees to work with. It’s my job to make sure I pass along quality roasted coffee to the baristas and wholesale accounts to serve our customers.”

 

Robbie Burns:  Media Director and Filmmaker

Robbie Burns,  Media Director and Filmmaker  Many people may recognize Robbie's face as he was an employee at our Jacksonville Beach location for nearly 2 years. Robbie now directs all of our media operations and produces our different documentary films. He's never seen with this straight of a face on, so if you don't recognize him, put a smile on the face, and you'll recognize him. 

Robbie Burns,  Media Director and Filmmaker 

Many people may recognize Robbie's face as he was an employee at our Jacksonville Beach location for nearly 2 years. Robbie now directs all of our media operations and produces our different documentary films. He's never seen with this straight of a face on, so if you don't recognize him, put a smile on the face, and you'll recognize him. 

 

Braxton Newton:  Wholesale Accounts Manager

Braxton Newton,  Wholesale Account Manager Making sure our Coffee is represented well, is just as important to us as the coffee itself. Braxton Newton, as our Wholesale Accounts Manger, is in charge of our entire wholesale sales operation. Braxton makes sure current customers have everything they need to for their coffee program to be successful, and seeks out new customers and executes effective  onboarding  of new accounts to ensure their success.

Braxton Newton,  Wholesale Account Manager

Making sure our Coffee is represented well, is just as important to us as the coffee itself. Braxton Newton, as our Wholesale Accounts Manger, is in charge of our entire wholesale sales operation. Braxton makes sure current customers have everything they need to for their coffee program to be successful, and seeks out new customers and executes effective  onboarding  of new accounts to ensure their success.

 
 

Paul Carr:  Head Trainer

Paul Carr,  Head Trainer Quality control is something we don't take lightly at Bold Bean.  We train each new barista to our highest standard and throughout the year, all of our baristas are refreshed on different aspects of the daily operations in our shops.  Paul Carr serves as our Head Trainer, making sure not only our baristas, but also all of our wholesale accounts have the knowledge to succeed and uphold the Bold Bean standard.

Paul Carr,  Head Trainer

Quality control is something we don't take lightly at Bold Bean.  We train each new barista to our highest standard and throughout the year, all of our baristas are refreshed on different aspects of the daily operations in our shops.  Paul Carr serves as our Head Trainer, making sure not only our baristas, but also all of our wholesale accounts have the knowledge to succeed and uphold the Bold Bean standard.

 
 

Lindsay Burnett:  Buisness and Accounting Manager

Lindsay Burnett,  Business and Accounting Manager When questioned about her daily roles for Bold Bean, “Business, financials, human relations and everything else in-between…literally everything else.”  When Lindsay isn’t crunching numbers, she says she most enjoys her family, “Family is number one in my book, that’s why Bold Bean fits perfectly into my life. Bold Bean started with family, is run by the family and all of our employees treat each other as if we are family.”

Lindsay Burnett,  Business and Accounting Manager

When questioned about her daily roles for Bold Bean, “Business, financials, human relations and everything else in-between…literally everything else.”  When Lindsay isn’t crunching numbers, she says she most enjoys her family, “Family is number one in my book, that’s why Bold Bean fits perfectly into my life. Bold Bean started with family, is run by the family and all of our employees treat each other as if we are family.”

 
 
 

Shop Managers

 

Erin Lee:  Riverside Shop Manager

Erin Lee,  Riverside Location Since opening the doors of our first retail shop in 2011, Erin is proud to be one of Bold Bean's founding members. She has helped to curate a space which values community while also being able to confidently say that we're serving the best coffee in the industry. Her warm and open character create an environment where people feel comfortable stopping in for a shot of espresso or sitting and connecting over a Chemex. 

Erin Lee,  Riverside Location

Since opening the doors of our first retail shop in 2011, Erin is proud to be one of Bold Bean's founding members. She has helped to curate a space which values community while also being able to confidently say that we're serving the best coffee in the industry. Her warm and open character create an environment where people feel comfortable stopping in for a shot of espresso or sitting and connecting over a Chemex. 

Jamie Rice:  Jacksonville Beach Shop Manager

Jamie Rice,  Beach Location When we opened the Jacksonville Beach location, we knew that we needed someone who could take on the challenge of managing a new location, in a new market. Jamie Rice has been with us ever since. She said she appreciates “Bold Bean for their honesty, their humble work ethic, and for being the first big step up in Jacksonville's coffee scene.”

Jamie Rice,  Beach Location

When we opened the Jacksonville Beach location, we knew that we needed someone who could take on the challenge of managing a new location, in a new market. Jamie Rice has been with us ever since. She said she appreciates “Bold Bean for their honesty, their humble work ethic, and for being the first big step up in Jacksonville's coffee scene.”

Jess Diebel:  San Marco Shop Manager

Jess Diebel,  San Marco Location Starting out as a barista at the Beach location, Jess Diebel now manages the San Marco Shop. She admits, “Although still relatively new to all that coffee culture encompasses, I strive to bring humor, openness, and ongoing excellence." Jess commented,  "Our company and community honors and respects the coffee craft, it's origins, and how it expands the lives it interacts with. It's because of that, that I thoroughly enjoy our company.”

Jess Diebel,  San Marco Location

Starting out as a barista at the Beach location, Jess Diebel now manages the San Marco Shop. She admits, “Although still relatively new to all that coffee culture encompasses, I strive to bring humor, openness, and ongoing excellence." Jess commented,  "Our company and community honors and respects the coffee craft, it's origins, and how it expands the lives it interacts with. It's because of that, that I thoroughly enjoy our company.”